Privacy policy

Last updated: August 18, 2026

HYNOSA LLC ("we", "us", "our") operates this website and online store. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our site, make a purchase, or contact us.

By using our website, you agree to the practices described in this policy.

1. INFORMATION WE COLLECT

Information you provide to us:
- Name, billing address, and shipping address
- Email address and phone number
- Payment information (processed securely by our payment providers — we never store your full card details)
- Order history and customer service communications
- Any information you submit through contact forms, reviews, or newsletter sign-ups

Information collected automatically:
- IP address, browser type, and device information
- Pages viewed, time spent on the site, and referring website
- Cookies and similar tracking technologies

2. HOW WE USE YOUR INFORMATION

We use your personal information to:
- Process and fulfill your orders, including payment and shipping
- Send order confirmations, shipping updates, and invoices
- Respond to your questions and provide customer support
- Manage returns, exchanges, and refunds
- Send marketing communications when you have opted in (you may unsubscribe at any time)
- Improve our website, products, and customer experience
- Detect and prevent fraud, abuse, and security incidents
- Comply with our legal and regulatory obligations

3. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information. We share it only with:
- Shopify Inc., which powers our online store and hosts our website
- Payment processors (such as Shopify Payments, PayPal, or Stripe) to process transactions securely
- Shipping carriers and fulfillment partners to deliver your orders
- Analytics and marketing service providers that help us operate and improve our store
- Legal authorities, when required by law, subpoena, or to protect our rights and the safety of others

Some of these providers may be located outside your country of residence, including in the United States.

4. COOKIES

Our website uses cookies and similar technologies to keep your shopping cart working, remember your preferences, analyze site traffic, and personalize content. You can disable cookies through your browser settings, but some parts of the site may not function properly if you do.

5. DATA RETENTION

We keep your order information for our records for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law (for example, for tax or accounting purposes). You may request deletion of your data as described below.

6. YOUR RIGHTS

Depending on where you live, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Object to or restrict certain processing
- Request a portable copy of your data
- Withdraw your consent to marketing at any time

If you are located in the European Economic Area or the United Kingdom, we process your data on the basis of contract performance (to fulfill your order), legitimate interest (to operate and improve our business), consent (for marketing), and legal obligation.

If you are a California resident, you have the right to know what personal information we collect, request its deletion, and opt out of the sale or sharing of your personal information. We do not sell personal information.

To exercise any of these rights, contact us at the address below. We will respond within the time frame required by applicable law.

7. DATA SECURITY

We take reasonable technical and organizational measures to protect your personal information against loss, misuse, and unauthorized access. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. CHILDREN'S PRIVACY

Our website is not intended for children under the age of 16, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us so we can delete it.

9. THIRD-PARTY LINKS

Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

10. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The revised version will be posted on this page with an updated "Last updated" date.

11. CONTACT US

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

HYNOSA LLC
4288 Quilly Lane
Westerville, OH 43081
United States
Email: hynosa.sav@gmail.com
Phone: 614-536-3748